Auto loan servicing · Spokane, WA

Your car loan, made simple.

Phoenix Financial services the auto loans for vehicles sold exclusively at the four Auto Credit Sales stores. Pay online, set up recurring payments, or call our Spokane office.

Online payments

Pay your way, any time.

Our online payment portal (FEX PAY) lets you make a payment and keep up with your account any time.

  • Make a payment at any time
  • View your balance, due dates, and payment history
  • Update your address, phone, or employer

A $5.99 convenience fee applies to card payments made online or by phone.

All outstanding late fees must be paid with payments made online.

The website cannot accept payments for any fees for due date changes, payment in full, etc. Please call (509) 326-8484 or visit our office for processing.

Access your account

Setting up your online account takes just a minute:

  1. Open the payment portal
  2. Click “Register for free”
  3. Sign up with the email address on your loan account

As long as the email matches the one on your account, you’re all set. Payment methods may include a checking or savings account, a debit card with a Pulse, Star, or NYCE logo, or a credit card. A $5.99 convenience fee applies to card payments made online or by phone.

Email doesn’t match or need help? Call (509) 326-8484.

Consumer financing

Financing through the four Auto Credit Sales stores.

Phoenix Financial LLC services consumer loans for vehicles that are sold exclusively at the four Inland Northwest Auto Credit Sales stores and posted online at autocreditsales.com.

Loans are offered through the four Auto Credit Sales stores to qualified customers throughout the northwestern United States. Rates and fees are based upon creditworthiness, loan structure risk, and all applicable laws.

Shop Auto Credit Sales
Never any penalties for prepayments or early payoffs.

Always remember: at Phoenix Financial LLC, you can pay ahead or pay off early.

4 storesAuto Credit Sales locations
Spokane & North IdahoPost Falls, Coeur d’Alene, Hayden
Local officeEast Trent Ave., Spokane
Who to contact

Talk to the right person, first time.

Call (509) 326-8484 and ask for your account rep based on the last name on the loan.

Last name A–K

Izzy

Ask for Izzy, or send an email.

izzy@phxfinllc.com
Last name L–Z

Shaye

Ask for Shaye, or send an email.

shaye@phxfinllc.com
General inquiries

Main office

Email us or call our main number during business hours.

info@phxfinllc.com
Customer stories

What our customers say.

I have had a rough couple of years financially and Phoenix Financial LLC was the only lender I could find to lend to me what I needed for a car loan. The experience was great from beginning to end during the buying process! At some of the other lots I went to around town, I felt like a burden but not here! Everyone is so nice to talk to and very respectful. Thank you!

Richard D.

My parents financed a few vehicles over the years with Phoenix Financial LLC and I am glad I decided to work with them as well. I recently got a new job and my pay schedule changed. I called Angie at Phoenix Financial LLC to see if we could change my payment date to better coincide with my pay schedule and she made it happen in one phone call!

Stephanie H.

I was very satisfied with my first car buying purchase through Phoenix Financial LLC and one of the Auto Credit Stores. When I went back to buy my second car from them, I received great news as my credit score had increased so I could now go to a traditional lender and finance more car at a great rate. I recommend Phoenix Financial LLC to all of my friends and family!

Peter J.
Common questions

Good to know.

What are your hours of operation?

Monday – Friday, 8:00 AM – 5:00 PM. Closed Saturday and Sunday.

Can I change my payment due date?

When certain situations arise, payment due dates can be changed. Please call (509) 326-8484 to discuss the details of your account if you would like to see if you qualify for a payment due date change.

How do I set up recurring payments?

Call Phoenix Financial LLC at (509) 326-8484 to get set up with recurring payments.

Is there a fee to pay by card?

Yes. A $5.99 convenience fee applies to card payments made online or by phone.

Is there a penalty for paying off my loan early?

No. At Phoenix Financial LLC, there are never penalties for prepayments and early payoffs.

Can I pay a due-date change fee or a payoff online?

No. The website cannot accept payments for any fees for due date changes, payment in full, etc. Please call or visit our office for processing.

Visit or call

We are always here for you.

Please don’t hesitate to contact us. Stop by, email, or call.

Office3927 E. Trent Ave., Spokane, WA 99202
Main phone(509) 326-8484
Office hours
Monday – Friday8:00 AM – 5:00 PM
Saturday & SundayClosed

Phoenix Financial, LLC

3927 E. Trent Ave.
Spokane, WA 99202